Kerry Ann - Google Review
This contact centre changed my perception on contact centres all together. Now I have had previous experience in different centres across different boroughs, this one stands out for me. If I could give more stars I would have.
My contact supervisor is Charlotte she has made the whole transition for me and my beautiful daughter so smooth. You know when you have a genuine supervisor who helps you and your child's every need. Charlotte explains the whole process and answers questions from me and daughter honestly. She is very inviting and always asks if were ok, she's over accommodating. She goes above for my contact and it's made life so much easier.
I skip to my contacts other places I've dreaded the whole process and couldn't wait to leave. Now I don't want to leave. You have no sense of feeling its supervised it's so comfortable. Staff that I have come into contact with ie: Reception are very polite, always welcoming with a smile and and really helpful. My over all experience has been joyous me and my daughter really love this place.
Thank you charlotte for helping me rebuild my relationship with my daughter, we both are very grateful to you and everyone at NRS Child Contact Centre.